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FAQS

What do I do if my mask is still fogging up?

While our masks use an Anti-Fog lens, they can still become foggy, and its generally a little more common in the first few uses. Here's a little explanation why it happens and what you can do to fix it.

What causes this?

Fog is generally caused when temperature of the lens drops below the dew point of the air inside the mask causing condensation (think cold water on one side vs warm body temp on the other).

What often makes it worse, is that often there is a residue left over from the manufacturing process that coats the lens. The miniscule water drops build up on this causing the fog you see.

This can also happen with dirt and oils on the lens from normal use, so its good practice to ensure you mask is regularly rinsed and cleaned.

How to fix it:

There's a couple of ways to fix this:

1. Spit in your mask - Easiest, but probably least effective.

Quick spit and rub on the inside of your lens before entering the water. Give a light rinse out and try not to touch before putting on your mask.

2. The Toothpaste Trick - Surprisingly effective and everyone usually has some

While dry, use a small amount of common white non-gritty, non-minty toothpaste and rub it on both sides of the lens. Rinse the lens with clean water to wash away the toothpaste and/or use a cloth to clean difficult areas. Dry completely with a cloth and repeat a few times.

3. Baby Shampoo - Works great.

This is a great defogging agent – it is cheap and as it is designed for babies it will not sting during the dive if some gets washed into your eyes. Rub on the inside of your lens before entering the water. Give a light rinse out and try not to touch before putting on your mask.

Hot tip: Some divers carry a little bottle of this pre-mixed with water, and carry with their dive gear so its always on hand.

4. Commerical Defogger - Made for the job.

Works similarly to the baby shampoo. Rub on the inside of your lens before entering the water. Give a light rinse out and try not to touch before putting on your mask.

We hope this helps!

 

Are Sublime Sets suitable for kids?

Yes, but as these have a larger frame we'd recommend for kids over 10 years old.

The good news is - we have smaller kids styles in the works!

Do you do Men's Styles?

Yes! All our masks are Unisex, and with the wider views / bigger lens they actually fit men really well.

Generally the boys preferred the toned down colours so we've made a little collection of the Men's Top Sellers here -> Sublime Men's Collection

Can they be used for Scuba Diving

Yes. Our masks are rated for diving up to 35m.

The tempered glass and silicone construction are quite high quality, so it won't break or leak.

Design-wise it differs a tiny bit from Scuba specific masks, but that's about it.

Some scuba masks are a little more low profile, to hold less air and essentially have a touch less buoyancy, but that's about the only difference. This style of mask also generally has narrower / more limited vision compared to Sublime Masks.

How much is shipping?

We offer flat rate shipping on all orders

  • $8 Standard Shipping
  • $12 Express Shipping

How long does delivery usually take?

In short - It's usually 2-6 business days depending on your location.

For all Australian Orders, It's usually 2-6 business days depending on your location. Orders are shipped from Sydney so its usually 2-4 days for East Coast Orders, but can be be 4-8 business days for WA Orders.

For all International Orders, please allow 5-8 Business Days.

Do they come with a warranty?

Yes! Our Masks & Snorkels come with a 90 Day Warranty.

To be honest, we haven't really had any issues yet, but if you do, please get in touch via our Contact Form and we will fill you in with the next steps!

Can i return it if i don't like it?

Of course! We're happy to refund any change of mind purchase for up to 30 days.